0
5.0.2
Australia Patch 5, Australia Patch 4, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 11, Zurich Patch 3, Yokohama Patch 8, Yokohama Patch 6
Standalone Application
The Scan Engine is a ServiceNow application designed to automate recommended practice enforcement, manage technical debt, and optimize workflows across ServiceNow environments. It enables administrators and developers to proactively identify, remediate, and track issues through real‑time, on‑demand, and scheduled scans, ensuring continuous improvement in platform health and compliance. Integrated directly into the development lifecycle, it provides real‑time checks within App Engine Studio and script editors to prevent non‑compliant changes before they reach production, while offering intelligent fix suggestions to accelerate resolution.
- Real-Time Compliance: Embedded validations in App Engine Studio and script editors to prevent non-compliant changes during development.
- Expanded Scan Types:
- Instance Scan (Scheduled/On-Demand)
- Full Scan
- Delta Scan
- Update Set Scan
- Application Scan
- Instance Scan (Scheduled/On-Demand)
- Governance Workflows: Exception handling and approval processes for flagged findings.
- Third-Party Integrations: Jira, Azure DevOps & other integration for remediation tracking.
- Role-Based Access Control: Three roles -
- Scan Admin: Full configuration and management
- Scan User: Initiate scans and view results
- Scan Read User: Read-only access
- Domain Separation Support: Ensures data isolation and flexible external integrations per domain.
New
- Scan-time completion warnings — Added warnings during scan execution when the selected Suite Scan may not meet the requirements needed to complete an Update Set or application workflow.
- New statistical rule detection type — Added support for a new statistic detection type for Scan Engine statistical rules, including schema validation and compile/decompile support.
Changed
- Clearer Suite Scan messaging — Improved labels, descriptions, and enforcement messaging for Update Set and Application Suite Scan settings. Users now receive clearer guidance when Suite Scan is unavailable, including restricted actions and recommended next steps.
Fixed
- Full-table custom definition scanning restored — Restored support for custom Scan Engine definitions that scan entire tables. Additional warning guidance is now provided when targeting the System Properties table.
- Improved Platform Health Analytics dashboard performance to reduce load times.
- Corrected findings count inconsistencies in Platform Owner dashboard views.
- Fixed Update Set enforcement issues when complex AND/OR conditions are configured.
- Resolved exception-handling issues affecting findings during rescans.
- Corrected clone behaviour for resolved finding history records.
- Fixed localisation issues in My Resolved Findings.
- Resolved UI branding and consistency issues across Health Findings, and AI Code Review pages.
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