0
2.0.0
Yokohama, Xanadu, Washington DC, Vancouver Patch 9, Vancouver Patch 5, Vancouver
Workplace Connectors is an integration framework. It leverages employee interactions in your workplace with badging systems, occupancy sensors, environmental data sensors, and so on. Workplace connectors provides better space utilization and optimization using dashboards and planning tools in the Workplace Service Delivery suite.
- Configure multiple hardware data providers (example: multiple badging vendors, occupancy sensor vendors, environmental data sensors)
- Create extension points to transform data from the hardware to a vendor agnostic format
- Create space type mapping between ServiceNow Workplace Service Delivery and hardware data providers
- View Office occupancy trends based on badging data
- New
- Added support for data summarization and roll-up for badging, occupancy, environmental, and Wi-Fi data.
- Adopted MetricBase (a time-series database) for efficient data storage and retrieval, enabling customers to create triggers and custom workflows.
- Changed
- None
- Fixed
- Data handler handle method was failing when invoked via the webhook extension point.
- Added support for backward compatibility in Location Directory.
- Locations were shown as occupied based on old sensor readings in Location Directory.
- Translation fixes.
- Removed
- None
Installing Workplace Connectors app installs Workplace Core (sn_wsd_core)