The Kubernetes Visibility Agent offers cutting-edge monitoring for Kubernetes resources, performing continuous discovery and promptly reporting changes. It keeps your Configuration Management Database (CMDB) up to date with the latest data for optimal accuracy. Upon deployment, the KVA sets up a Deployment resource in your cluster, featuring an Informer pod. This pod connects to the Kubernetes API server, efficiently receiving and processing resource events.
Achieve unparalleled visibility into your on-premises Kubernetes clusters and cloud deployments, including Amazon EKS, Google GKE, Azure AKS, Red Hat OpenShift, and Rancher. Enhance your resource management and operational efficiency with the Kubernetes Visibility Agent.
- The component reports continuously to the ServiceNow instance and populates the CMDB with Kubernetes resources in near real-time.
- Tested with multiple Kubernetes platforms: EKS, AKS, GKE, OKE, Openshift, and on-prem.
Informer Version 2.5.0 - [March 2026 Store Release]
New
- Service maps now include Kubernetes and all related service resources beyond the Kubernetes environment.
- Kubernetes Service Maps offer more control over the CI visualization.
- KubeVirt VMs running in Kubernetes are being now added to the CMDB.
- Service mapping with KVA for micro-services is supported.
- KVA pod can run in an OKE (Oracle Kubernetes Engine) environment.
Fixed
- KVA now populates ObjectID in alignment with SGC for EKS, AKS and GKE cluster environments.
Licensing requirements: Customers need to have ITOM Visibility Subscription for this feature.
Notes:
To get the full new functionality of "Kubernetes Visibility Agent", first upgrade Kubernetes Visibility Agent and then upgrade the informers running in Kubernetes clusters, either using "helm upgrade..." command or by applying the latest k8s_informer.yaml.