0
5.0.0
Zurich, Yokohama, Xanadu
Performance framework to support the process of evaluation, measurement, and continuous improvement of suppliers.
- Ability to create and define KPIs
- Ability to collect KPIs from internal and external (suppliers) stakeholders
- Ability to analyze and visualize the results
- New
- Automated KPIs
- The automated KPI collection system improves SLO performance by seamlessly managing performance monitoring by:
- Automated Data Collection: Pull KPI data directly from ServiceNow tables at a defined frequency
- Configurable Conditions: Set rules to extract and aggregate data accurately
- Exception Handling: Automatically revert to manual collection if automated processes fail
- The Automated KPIs feature reduces manual effort, ensures timely KPI updates, and provides a reliable fallback mechanism for uninterrupted performance tracking.
- The automated KPI collection system improves SLO performance by seamlessly managing performance monitoring by:
- Automated KPIs
- Required plugin:
- KPI Framework (com.snc.sn_kpi)