0
5.0.1
Australia, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3, Xanadu Patch 10, Xanadu Patch 9
Generative AI
Enhance your productivity with the latest AI-powered capabilities using Now Assist for Collaborative Work Management (CWM).
Now Assist for CWM allow you to draft content from scratch in Docs using open prompts—generate professional-quality text instantly without switching to external AI tools. In addition, you can still summarize, elaborate, and shorten existing content, while also automatically generating clear, actionable CWM tasks for your Boards. If your teams work on Agile Story, use Now Assist for generating acceptance criteria for the story.
Together, these intelligent skills help teams save time, reduce manual effort, and drive better outcomes. Whether you're creating new content, reviewing documents, or preparing project plans, Now Assist keeps you informed, aligned, and efficient.
Key Features
- Doc Summarization:
- Quickly summarize CWM Docs to understand key insights, making document reviews faster and more effective. You can also elaborate or shorten content, ensuring that your Doc pages are always tailored to the right level of detail.
- Task Generation from Docs:
- Save time and manual effort by letting Now Assist analyze your Doc content and automatically generate & add detailed CWM tasks to your CWM Boards.
- Draft content from scratch in Docs
- You can now generate content directly in CWM Docs using Now Assist without switching to external AI tools.
- Generate & paraphrase acceptance criteria of a story:
- Agile team members while creating a story can use Now Assist to generate acceptance criteria based on the short description and description of the story
- The generated acceptance criteria can also be elaborated or shortened based on requirement
- Generate scrum tasks using AI:
- Users can generate scrum tasks for story from Australia
- Generate formula with for AI:
- With the available columns users can generate formulas to perform calculations. It supports all math and string functions supported by the ServiceNow AI Platform's formula API.
New
Use Now Assist to:
- Generate scrum tasks for a story.
- Create a custom column of Formula type and use plain language to automatically generate the formula. The Formula column can help perform calculations and supports all math and string functions. Formula type columns are available only for Australia release.
Changed: NA
Removed: NA
Plugin:
sn_cwm:9.0.0
sn_genai_platform: 11.0.1
sn_docs 7.1.0