The integration of Amazon Monitron and ServiceNow Operational Technology enhances the monitoring of customers' production processes by enabling real-time equipment health monitoring and automatically triggering ServiceNow workflows upon detecting anomalies.
The goal is to develop an integration for customers needing to transfer data from AWS Monitron Gateway, via S3, to ServiceNow. For instance, Stellantis uses IoT gateways within AWS, but AWS does not host their asset information. This IoT data is stored in AWS S3, presenting a significant opportunity to quickly demonstrate the integration with ServiceNow in the innovation lab. Successfully showcasing this integration could attract interest from customers like Stellantis and AWS.
Integrating ServiceNow's intelligent solutions along with AWS's scalable infrastructure can drive comprehensive digital transformation. This combination enhances performance, fosters agility, and establishes a more adaptable and efficient environment for managing infrastructure.
Key Features of Amazon Monitron - ServiceNow Integration
1. Intelligent Incident Management
- Prevents duplicate incidents by appending new payload descriptions to existing incident work notes
- Enhances incident tracking and reduces clutter in the incident queue
2. Seamless Data Flow
- Integrates data from AWS Monitron Gateway via Amazon S3 to ServiceNow
This integration showcases our ability to bridge OT and IoT systems, offering customers a comprehensive solution for managing industrial IoT data within their existing ServiceNow environment.
Store app by OT team for the customers requiring to integrate data coming from AWS Monitron Gateway via S3 to ServiceNow.
Integration with Amazon Monitron for OT use case for the the customers requiring to integrate data coming from AWS Monitron Gateway via S3 to ServiceNow.