The Cornerstone Spoke helps you surface learning data from Cornerstone OnDemand in ServiceNow by exposing Cornerstone APIs as reusable Integration Hub actions. Use it to retrieve employee learning to‑dos, assigned trainings, suggested trainings, certifications, and transcripts, and to search learning catalog content from ServiceNow.
Common use cases include consolidating learning to‑dos so employees can view them in one place and open the item in Cornerstone to complete it, as well as retrieving transcript and certificate information for HR and employee experiences.
Actions:
- Create Assignment
- Look up Assignment details
- Look up training local from Reporting data
- Get All Transcripts
- Get Catalog Search
- Get Learning Object
- Get Suggested Trainings
- Get Approvals
- Get Approval Details
- Get All Sessions
- Get Certification Transcripts
- Get Assigned Trainings
- Global Search
- Get Tasks
- Get Inbox Items
- Get Tasks from Reporting
- Get Transcripts from Reporting
- Get Certifications from Reporting
- Get Trainings from Reporting
- Get, Create, and Update Employee
Sample flow:
- Pull Todos from Cornerstone to ServiceNow
New
- Added DEAPI-based datastreams for the Training catalog: training_core, training_local_core, and training_type_core, replacing the deprecated vw_rpt_training Reporting API (deprecated by Cornerstone in November 2025).
- Added new staging and persistent tables for Training Type data to support the normalized DEAPI structure.
- Added type propagation logic that batches Training Type description updates to the target table after transform.
- Added a new Integration Service for Training Types.
Changed
- Migrated Training catalog ingestion from the deprecated vw_rpt_training server-side JOIN to three normalized DEAPI endpoints (training_core, training_local_core, training_type_core).
- Updated the Training transform map with conditional field mapping using delta_source_core and delta_source_local boolean flags to prevent null overwrites on partial deltas.
- Modified the existing Integration Service to handle Core + Local delta and full pulls under the new DEAPI model.
- Improved upgrade handling to migrate existing customers from vw_rpt_training to the new datastreams without data loss.
Fixed
- Completed To-Dos are now pulled correctly via delta pulls.
Removed
- Deprecated the vw_rpt_training-based datastream in line with Cornerstone’s November 2025 API sunset.
Required plugins and products:
- Integration Hub
- See Supporting Links
Cornerstone subscription