With the Build Agent (Trial) app, your instance will receive 100 free user interactions for 30 days at no additional charge, enabling you to explore the Build Agent features at no cost. If you exceed the limit of free interactions, you can either wait for your free interactions to reset after 30 days or install the paid Build Agent app on your instance to continue using its services.
Build Agent is an autonomous developer AI agent inside ServiceNow Studio and the ServiceNow IDE. It benefits customers by significantly accelerating application development on the ServiceNow platform. Build Agent automates many of the repetitive and time-consuming tasks that developers currently perform manually. This leads to:
1. Increased developer productivity.
2. Reduced development backlogs.
3. Faster time-to-market for new business applications.
4. A potential reduction in overall development costs.
Build Agent can help developers:
1. Create new scoped applications from scratch.
2. Edit existing scoped applications and metadata.
3. Debug code and automatically fix build errors.
4. Create, edit, and run automated tests (ATF).
5. Answer questions about ServiceNow development.
6. Write documentation for applications and code.
- New
- New Build Agent model integrations, including GPT-5.5, Gemini 3.5 Flash, and Opus 4.8
- Ability to select model versions directly from the Build Agent chat panel within ServiceNow Studio
- Ability to create new custom skills and rules at instance-wide, application, and user levels to tailor Build Agent's behavior
- Run background scripts securely within app-build flows, with rollback, scope-restriction, and dry-run containment paths
- Ability to handoff ServiceNow Otto conversations to Build Agent in ServiceNow Studio
- Ability to run Build Agent in Developer Sandboxes, allowing for better collaboration and isolation
- Automatically keep all the ATF tests in sync as your Build Agent written code evolves over time, toggled on via the 'Sync ATF tests with app' setting for Build Agent
- Automatically keep all the UI tests in sync as your Build Agent written code evolves over time, toggled via the 'Run UI ATF Tests' setting for Build Agent
- Get prompted to generate ATF tests anytime you invoke Build Agent, enabled via Build Agent settings
- Execute and troubleshoot ATF tests directly from the ServiceNow SDK
- Support for new knowledge base access metadata type
- More granular overview of tools per connected MCP server in Build Agent settings
- Expanded MCP Server support, including AWS DevOps, Box, Postman, and Sentry
- Fixed
- Context compaction enhancements
- Sub Agent memory improvements
ServiceNow IDE or ServiceNow Studio