The Service Graph Connector for Infoblox imports subnets and IP addresses from Infoblox to the ServiceNow CMDB quickly, seamlessly, and securely. The connector is built on the Infoblox IPAM module. This integration is part of ServiceNow-developed Service Graph Connectors. The Plug-and-play Service Graph Connectors simplify setup and facilitate quick integration with Infoblox.
IP address visibility: Understand what IP addresses are allocated versus what other tools are reporting on IP addresses.
The connector pulls the following classes into ServiceNow CMDB:
- IP Pool
- IP Network Subnet
- Detailed Network
- Allocated IP Address
- DNS
New:
• Implemented life cycle management for all IPAM tables.
• Redesigned the Managed Network table to import Infoblox network view data instead of duplicating the Subnet table.
• Added new fields:
- Added the ip_version field to the cmdb_ci_allocated_ip_address, cmdb_ci_ip_pool, and cmdb_ci_ip_network_subnet tables for IPv4/IPv6 tracking.
- Added the subnet reference field to the cmdb_ci_allocated_ip_address table linking directly to the cmdb_ci_ip_network_subnet table.
• Updated table labels for consistency and to differentiate managed entities from discovered IP pools and network subnets:
- The IP Pool table is renamed to Managed IP Pool.
- The IP Network Subnet table is renamed to Managed IP Network Subnet.
• Infoblox extensible attributes are ingested into the cmdb_key_value table for all IPAM tables.
• Added the sn_infoblox_integ.default_get_ip_address system property to set the global default for the Get IP Address option when importing networks.
• Updated all Source Native Keys (SNKs) to include Managed Network as part of the key for accurate CI identification.
Fixed:
• Removed the relationship between Subnet and Allocated IP Address and replaced it with a direct reference field.
• Updated the upgrade process to mark CIs from version 1.4 and earlier as retired (operational_status=6) instead of deleting them.
• Fixed the data duplication issue.
Licensing:
- com.snc.itom.discovery.license
- com.snc.itom.license
Dependencies:
- Integration Commons for CMDB [com.snc.cmdb.integration_util]
- IntegrationHub Action Template
- Data Stream [com.glide.hub.action_type.datastream]
- CMDB CI Class Models [com.sn_cmdb_ci_class]
- ITOM Licensing [com.snc.itom.license]