ServiceNow® Indoor Mapping provides native indoor maps for creating mapping experiences, including navigation. It provides interactive location directories and wayfinding capabilities. Users can visualize in real-time workplace interiors, room reservation states along with other indoor and outdoor details for a selected campus, building, and floor.
Indoor maps can be created by converting existing architectural or engineering plans, or they can be drawn by hand using an indoor mapping design studio interface. You can start by identifying basic details such as walls, doorways, elevators, and stairwells. Add additional information like places and place types, locations, and points of interest.
Indoor Mapping uses AutoCAD or raster image files (PNG) floor plan source to automate the map building process. Define the area of your building and enter the basic information. Drag or import the floor plan source file that represents the structure of your building.
Once existing floorplans are imported, the Indoor Mapping Map Studio provides all the necessary tools and objects for adding map data and customizing the maps. This includes creating points-of-interest, directions (routes), connectors (elevators, escalators, ramps, or stairs), accessibility routes, and more. Changes and updates done in Indoor Mapping are synchronized in real-time with the Workplace Service Delivery application.
- Convert existing architectural or engineering floor plans into useable maps in ServiceNow.
- Modify maps using an Indoor Mapping design studio interface.
- For proximity bookings or reservations based on co-ordinates, Workplace Space Mapping plugin with Workplace Indoor Mapping as your map provider is required.
- Identify details such as walls, doorways, elevators, and stairwells.
- Add information like place names, layers, and points of interest.
- Provide directions and routes for interactive locations and wayfinding.
- Seamlessly update original AutoCAD source files to ensure map consistency between systems.
- Configure and generate printable map formats with customizable options.
- New
- None
- Changed
- None
- Fixed
- Resolved an issue where “Accessible” and “Default” labels in Map Studio were hardcoded and not translatable
- Fixed an issue where “Center on campus” failed when the target zoom level exceeded the building entry zoom level
- Resolved an issue causing an authentication popup to appear when opening a floor map from the Building Overview in Workplace Central for the first time
- Corrected incorrect scale and rotation applied to floor plans during bulk import
- Removed
- None
- This plug-in should not be installed stand-alone. It is used as a required plugin for other applications.