0
21.1.3
Zurich Patch 4, Zurich, Yokohama Patch 9, Yokohama Patch 6, Yokohama, Xanadu Patch 9, Xanadu, Washington DC Patch 5, Washington DC Patch 3, Washington DC, Vancouver Patch 9, Vancouver, Utah, Tokyo
The Metrics application for IRM and ESG helps you define metrics, enabling other applications to assess, compare, track, and report performance. It allows organizations to define qualitative and quantitative data metrics manually or automatically collect them periodically from the ServiceNow AI Platform for tracking and reporting.
Some examples of metrics include the number of new hires, electricity consumption, employee donations, groundwater usage, and the number of pieces of equipment resold or reused.
• Track the organization's goals and targets.
• Collect and report data automatically and manually.
• Define aggregation and calculation logic for advanced use cases.
- New
- Rename metric definition names after creation.
- Configure Calculated Metric Definition (CMD) formula behavior for null or undefined operands based on the operator.
- Improved Formula Tree UI, clearly distinguishing between actual and estimated metric data.
- Removed unit restrictions for selecting emission factors and metric definitions in CMD.
- Enhanced entity-based access control for metric definitions, metrics, data tasks, and metric data.
- ESG Management roles now inherit compliance feature roles.
- Fixed
- Resolved metric data generation failures that occurred when a definition contained over 5,000 metrics.
- Fixed threshold calculation errors that occurred when the previous period value was 0.
- CMD metrics now automatically activate or deactivate based on the entity's active status.
The GRC: Profiles plugin is activated automatically with the GRC: Metrics application.
Permissions and roles:
Role required to install the app: System admin (admin)